Citizens Treasury Intelligence allows Citizens Bank customers to connect additional banking relationships into a single view for centralized cash visibility, reporting, and treasury management.
This guide explains:
Which plans support multi-bank connectivity
The cost structure
The benefits of connecting multiple banks
The process for adding additional bank connections
Table of Contents
Plan Requirements
Multibank connectivity depends on your Citizens Treasury Intelligence plan.
Plan | Banks Included |
Finance Pro | Citizens Bank + 2 additional banks |
Treasury | Citizens Bank + Unlimited additional banks |
Treasury Pro | Citizens Bank + Unlimited additional banks |
Each additional bank connection costs $2,000 per bank / per year
This applies regardless of which plan you are on.
Example:
Finance Pro → Citizens + 2 banks included in plan capacity ($2k per connection annually)
Treasury → Unlimited bank connections available ($2k per connection annually)
NOTE: If you are unsure which plan you are on, navigate to Settings → Subscription.
Benefits of Connecting Multiple Banks
Adding more banks to your Citizens Treasury Intelligence instance significantly increases the value of the platform.
1. Complete Cash Visibility That Improves with Coverage
Connecting multiple banks gives teams a single, real-time view of total cash across all institutions and accounts.
As additional banks are connected, the value of that visibility increases because more of the company’s liquidity picture is represented in one place.
We consistently see that customers are most satisfied once they reach ~85%+ of their total cash coverage in Citizens Treasury Intelligence, when the platform effectively becomes a trusted source of truth for cash.
2. Better Reporting, Analytics & Forecasting
When more banks are connected, reporting and forecasting quality improves significantly.
With broader coverage of balances and transactions, treasury teams can:
Generate more complete reporting
Analyze additional trends across the business
Build more reliable liquidity forecasts
Improve strategic cash planning
3. Less Manual Work Across Banking Portals
Connecting multiple banks reduces the need to:
Log into multiple banking portals
Download statements manually
Consolidate spreadsheets across institutions
Treasury teams instead access standardized bank data in one platform, saving time and reducing reconciliation work.
How to Connect Another Bank
Adding an additional bank connection is a quick process handled within the Citizens Treasury Intelligence application.
Step 1:
Navigate to the Multibank Connect menu to request a new bank connection.
Your current plan
The number of available bank connections
The bank(s) you would like to add
Step 2: Connection Setup
Select the "New Connection" button and find the bank you'd like to add to Citizens Treasury Intelligence. The Trovata team will work with you to determine the appropriate connection method and file type, which may include:
Connection Methods:
API
sFTP
SWIFT
File Types:
API
MT940/942/535
CAMT52/53
BAI2
You may be asked to provide:
Bank account details
Authorized contacts
Setup notes
Step 3: Bank Data Activation
Once the connection is established:
You will be notified
Accounts will begin syncing into Citizens Treasury Intelligence
Balances and transactions will populate automatically
The accounts will appear alongside your Citizens accounts
At this point, your team can begin using the new bank data for cash visibility, reporting, and analytics.